Loyalty Program Complaints & How Brands Are Addressing Them

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Fad vs. Fundamental: Personalization

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Let's Talk Loyalty #363: Leading Loyalty Insights from the USA

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Blind Loyalty Challenge with Jenn McMillen

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Scaling Back on Loyalty Program Perks

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Best Practices for Building Successful Loyalty Programs

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Loyalty Program Complaints & How Brands Are Addressing Them

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Renaming a Loyalty Program

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Leveling Up Loyalty Programs

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A Fresh (and Perhaps Radical) Look at Loyalty

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Get to Know SaaS--You'll Be Glad You Did

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Why Choose a SaaS Loyalty Solution

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Who Needs AI When You Have SaaS?

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Build Vs Buy Loyalty Comparison

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Your 7-step Custom vs. SaaS Loyalty Comparison Checklist

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9 Loyalty Platform Capabilities Your Brand Shouldn't Be Without

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Must-have feature: Progressive Profiling

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Must-have feature: Refer a Friend

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Must-have feature: Gamification

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Must-have feature: Easy to customize on the fly

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Must have feature: Multi template functionality

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Getting to Know Annex Cloud: Comprehensive

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Getting to Know Annex Cloud: Agile

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Getting to Know Annex Cloud: Scalable

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How to Choose the Right Loyalty Vendor

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The Annex Cloud Advantage

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Insider View of Loyalty from Annex Cloud

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Annex Cloud Loyalty Experience Platform Overview

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Blind Loyalty Challenge with Charlie Hills

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Schuler Shoes: Technology Integration

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Enterprise Loyalty Use Cases Infographic

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7 Steps to Winning with Gamification

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Watch Out For These 5 Gamification Gotchas

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2025 The Year of Personalization, Finally?

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Blind Loyalty Challenge with Carly Neubauer

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Loyalty Lessons: Clienteling and POS Integrations

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Blind Loyalty Challenge with Ali Bin Zayed

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Blind Loyalty Challenge with Erin Murray

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Blind Loyalty Challenge with Kashmira Motiwalla and Paula Romanini

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Blind Loyalty Challenge with Patricia Vidaurri

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Blind Loyalty Challenge with Alejandro Gonzalez-Saul

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Advertising Spend During Disruption: Don't Back Down

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Loyalty AI – The Power of Relevance in Personalization

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Rough Waters Ahead – Turn to Loyalty

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Blind Loyalty Challenge with Fernando Cea Olvera

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Blind Loyalty Challenge with Lee Martin

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The Perfect D@mn Loyalty Company

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The Status Wars

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Get Personal With Loyalty: Live at Shoptalk

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Blind Loyalty Challenge with Jason Foo

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Loyalty Personality Assessment Report

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5 Steps To Effective Gamification Design by Barry Kirk

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Blind Loyalty Challenge with Jo Ashdown

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The Loyalty Imperative in Uncertain Times

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Leaning Into Loyalty Amidst Economic Uncertainty

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Health and Loyalty

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Has Southwest Airlines Lost the Plot?

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The Airline PR Problem

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Exploiting the Currency Effect

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Disney Movie Insiders—The Inside Story

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Blind Loyalty Challenge with Regan Yan

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Maximizing Loyalty ROI in Tight Markets

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Blind Loyalty Challenge with Jay Weinberg

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Maximizing Loyalty ROI: Tactics for Loyalty Managers

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The Great Acceleration

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The High Cost of Inaction: Why Ignoring Loyalty Could Cost You Millions

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Fast Track Your Next Promotion: A Loyalty Manager’s Guide to Success

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Are Consumers Loyal to the Brand, or Just the Discount?

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The Human Science of Emotional Loyalty

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Why Loyalty and Retention Starts at the First Transaction

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Loyalty & CRM Today: Economic Challenges, Member Expectations and Practical Innovations

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Getting Loyalty Unstuck

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Lessons for Loyalty Leaders from CRMC 2025

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